Insurance Coverage and Rates
Our rates are within the average range for what is charged in this geographical area. The cost of services depends on the type of services you receive, which of our therapists provides these services, and whether you may have insurance coverage.
What are the typical rates at BATT?
Our fees depend on the amount of time each session lasts. There is a $150 fee for a session that lasts 40 to 50 minutes. There is a $200 fee for a session that lasts more than 53 minutes. However, most insurance plans cover these fees with a possible co-pay, co-insurance, or deductible. The Solution Advocates will provide you with your insurance company’s quote after verifying your insurance. Please note that you are ultimately responsible for paying for your mental health services. We provide you information about what your insurance quoted to us as a courtesy to you. If your insurance does not pay for these services, you are ultimately responsible. If your insurance company is not reimbursing as they quoted, we will contact you as soon as we find out this is happening. Some insurance companies require a referral from your physician for mental health services. If this is the case, we will let you know so you can contact your physician and request a referral be sent to your insurance company.
Do you accept insurance?
Many insurance and managed care companies set “allowed amounts” for different types of services as well as various pay schedules and the amounts the patient is expected to pay. Depending on your insurance coverage, services may be covered in part or in full. When you call to make an appointment, we will collect information at that time (contract number and your date of birth) that will allow us to look up your eligibility for services and the benefits offered to you by your insurance company. Please note that we do this as a courtesy and do not take responsibility for any changes your insurance may implement.
We are unable to accept Medicare and Medicaid at this time.
Please see each therapist’s page to see if they are paneled with your insurance.
What is your Cancellation policy?
We try to schedule services for new patients as soon as possible. We don’t like to make people wait! When we make an appointment for services we reserve that time specifically for you, and, in doing so, tell others asking for that appointment time that it’s not available for them. If you need to cancel or reschedule an appointment, please contact us at least 48 hours prior to the appointment so that we have an opportunity to provide services for another person during that time. We’ll make an effort to reschedule your appointment for a mutually convenient time when provided sufficient notification.
If you don’t contact us to cancel or reschedule 48 hours prior to the session or don’t show up, you’ll be charged $100 for missed sessions (a charge which insurance companies don’t cover).
Missed appointments include, but are not limited to, the unfortunate experiences of forgetting an appointment or having something else important come up that conflicts with your appointment.
Emergency or medical situations: If the sudden onset of a significant health or medical situation or unexpected emergency results in a late cancellation or missed appointment, the missed appointment charge will be waived at your request regarding such a situation. We ask that you reserve this request for circumstances that truly prevent you from getting to your appointment or notifying us a day in advance. Please call as soon as you can in such situations so we can reschedule and/or verify your next appointment time.
Severe weather: If the driving conditions are such that you do not feel safe driving to our office, please call as soon as possible. If you don’t call, regardless of weather conditions, you’ll be charged for the missed session.
Accepted Payment Methods
We accept cash, checks, Visa, Master Card, Discovery, or American Express.